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PAYMENT POLICY

To help reduce fraud, all orders are sent through a fraud filter for your protection. If your order is flagged as suspicious, then your order will be delayed in being dispatched. Rugby XV is not responsible for expediting orders that were flagged by the fraud filter.

International (outside the United States):
PayPal, with confirmed address status, is our preferred method of payment for International Orders.

We accept MasterCard and Visa for International Orders, but only with address verification. For card authorization, we will ask your Credit Card provider for verification of your billing address. Not all banks outside the United States provide this information.

SHIPPING POLICY

Standard delivery of 6-8 weeks includes manufacturing time and shipping; from the date of receipt of Deposit. Rugby XV is not responsible for customs delays beyond our control.

RETURN POLICY

All sales are final.

If you receive an incorrect item or size/color, contact Rugby XV for a return shipping label. We will not reimburse shipping costs for returned items if you do not follow this procedure.

If you receive damaged merchandise, save the merchandise AND the original box and packing it arrived in, notify the carrier immediately for an inspection and a pick up. We can not guarantee a refund until the item is inspected and determined damaged or defective.

Any returns due to errors and/or damage, will be exchanged, these will be treated as a new order. Any deposit/s and payment/s made on the original order will be applied to the new order. Rugby XV will make reasonable efforts to expedite the manufacturer and delivery for orders required to be exchanged.

WARRANTIES

Rugby XV guarantees all workmanship of our apparel and equipment. However due to the nature of the sport of rugby, apparel and/or equipment can be torn/damaged in the natural course of use. Rugby XV assumes no responsibility for such damage or wear and tear.

Resale of Rugby XV products to any party other than registered members belonging to the club/organization ordering the products, or for fundraising purposes of the club/organization is not permitted unless approved by Rugby XV in writing.

CLOTHING DISCLAIMER

Rugby XV assumes no responsibility or liability for injuries incurred by any person wearing and/or using any of our products.

Client understands and agrees that Rugby XV may manufacture additional customized apparel to be held back and can use these at any time as samples and/or for advertising and/or promotional purposes by Rugby XV. Such held back items will not be charged to the client.

Removal and/or covering of Rugby XV logo/s is strictly forbidden unless such a request is made in writing and approved by Rugby XV. Such approval will only be granted in extraordinary circumstances.

PRIVACY POLICY

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, contact: info@rugbyxvonline.com.

TERMS OF USE

These Terms of Use contain the terms and conditions governing your use of this website, RugbyXV.com (the "Site"). By using this Site, you expressly accept and agree to abide by all the terms and conditions contained in these Terms of Use. Do not use the Site if you do not accept and agree to these terms and conditions.

PERMITTED USE

The Site is available only for your personal use, limited to viewing the Site, providing information to the Site, downloading product information or other materials made available for download for your personal use, purchasing products, and accessing any other features or functions made available to you on the Site. Any use by you of the Site is governed by and must be in compliance with the terms and conditions set out in these Terms of Use.

SITE TRANSACTIONS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

AGE RESTRICTION

The Site is intended for use by individuals 13 years of age and older. You are not permitted to use this Site if you are under 13 years of age. If you are under 13 years of age, please ask your parent or guardian for assistance in accessing this Site. If you are under the age of 18, but at least 13 years of age, you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

OWNERSHIP

Rugby XV, Inc. owns the Site. We own or have rights to all of the wallpaper, icons, characters, artwork, images, graphics, music, games, text, software and other content of the Site ("Content"), and all HTML, CGI and other code and scripts in any format used to implement the Site ("Code"). The Content and Code of the Site are protected by copyright and other intellectual property rights. Except for the uses permitted above, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Site without our prior written agreement. You may not use the Content or Code for any purposes other than those set forth above. All names, logos and trademarks which appear on the Site are our property or are used by us under license. You may not use any of them for any purpose without our prior express written permission. Your failure to comply with these Terms of Use will constitute breach of contract, may violate our copyright, trademark and other proprietary and industrial property rights and may subject you to liability for damages.

THIRD-PARTY CONTENT

In addition to the Content, this Site may contain references to other content owned by third parties, including, but not limited to music and games. No such references imply endorsement of such content, and you must comply with all applicable law related to the procurement or use of any such third party content.

NO LICENSE

Except as expressly provided above, nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any proprietary or industrial right of Rugby XV, Inc. or any third party.

PRICING, AVAILABILITY, ORDERING AND SHIPPING

We are not responsible for typographical errors regarding price or any other matter. You are solely responsible for any actions taken in reliance on any material or information contained in this Site. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Additionally, we reserve the right, at our sole discretion, to limit the quantity of items purchased. Subject to the foregoing, the prices displayed are quoted in U.S. dollars and are effective only for United States purchases. Purchases are subject to applicable taxes to be paid by the purchaser, and do not include shipping and handling unless stated. All shipments of Products by Rugby XV are F.O.B. point of origin. Subject to Rugby XV's right of stoppage in transit, delivery of the Products to the carrier shall constitute delivery to you and title and risk of loss shall thereupon pass to you. Selection of the carrier and delivery route shall be made by Rugby XV. Rugby XV shall use reasonable efforts to initiate shipment and schedule delivery as close as possible to your requested delivery dates. You acknowledge that delivery dates provided by Rugby XV are estimates only and that Rugby XV is not liable for failure to deliver on such dates. Rugby XV reserves the right to make deliveries in installments. Delivery of a quantity that varies from the quantity specified shall not relieve you of the obligation to accept delivery and pay for the Products delivered. Delay in delivery of one installment shall not entitle you to cancel other installments.

USE OF INFORMATION SUBMITTED BY YOU

Note: This section does NOT apply to personal information or data, submissions, or disclosures that you supply to a public area or section of the Site such as those described in “PUBLIC AREAS, REGISTRATION INFORMATION AND SECURITY“ below. Please see our Privacy Policy Statement for information regarding our treatment of Personal Information which you submit to a non-public area of the Site. However, if we publish information, photographs, testimonials, questions, comments or other information that you submit to us for potential publication, we may identify you as the source of such information by first name and city of residence or as otherwise indicated on the applicable submission pages. If you respond to us with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall not be deemed confidential, although it will be subject to our Privacy Policy Statement regarding Personal Information submitted to a non-public area. All such submissions shall be deemed the property of Rugby XV, Inc., and your submission of information shall constitute an assignment to us of all worldwide right, title and interest in such information. We are not liable for any use or disclosure of such information. We have no obligation to keep such information confidential and are free to reproduce, use, disclose and distribute the information to others without limitation. We are free to use, without financial or other obligation, any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information. We welcome your comments and suggestions on our Site and about our products, but we do not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing our current products or any new products. By submitting information, you warrant that we may publish same, use it as part of our operations, and incorporate its concepts in our products without liability, or financial or other obligation to you or others. You are prohibited from posting or transmitting to or from the Site any unlawful, threatening, libelous, defamatory, obscene or pornographic material, or any material that would violate any law.

We may provide the opportunity for you to submit photographs, testimonials, questions, comments, and other content regarding our products for potential publication on the Site. If you submit a testimonial, question, photograph, comment, statement, or other content to us for potential publication on the Site, you also agree to the terms and conditions relating to such activities that are contained on the applicable submission pages of the Site. In addition, you agree that we may monitor, edit or alter your submissions, although we have no obligation to do so.

You may submit only materials that are your own original work. You may not infringe, misappropriate or violate the rights of third parties by your submission of any information, questions, testimonials, comments, statements, photographs, or other matters or materials.

DISCLAIMERS

The materials on the Sites are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Rugby XV expressly disclaims any duty to update or revise the materials on the Sites, although Rugby may modify the materials at any time without notice. Your use of the Sites is at your sole risk, and you assume full responsibility for any costs associated with your use of the Sites. Rugby XV shall not be liable for any damages of any kind related to your use of the Sites.

INDEMNIFICATION

You agree to defend, indemnify and hold Rugby XV. harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Sites and/or your breach of any representation, warranty, or other provision of the Agreement.

DISPUTE RESOLUTION

Mindful of the high cost of litigation, not only in dollars but also in time and energy, both you and Rugby XV agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Sites, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("Dispute"), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent (1) to Rugby XV at: PO Box 90876, Pasadena, CA 91109-0876, USA, Attn: General Counsel, or (2) to you at: your last-used billing address or the billing and/or shipping address in your online profile. Both you and Rugby XV agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.

CHOICE OF LAW

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of California, County of Los Angeles and/or the Southern District of California. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of Rugby XV’s right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Site.

TERMINATION

These terms are effective unless and until terminated by either you or Rugby XV. You may terminate this Agreement at any time. Rugby XV also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Sites, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

FORCE MAJEURE

Rugby XV shall not be liable for failure to fulfill its obligations herein or for delays in delivery due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, acts or omissions of other parties, acts or omissions of civil or military authority, Government priorities, changes in law, material shortages, fire, strikes, floods, epidemics, quarantine restrictions, riots, war, acts of terrorism, delays in transportation or inability to obtain labor or materials through its regular sources. Rugby XV's time for performance of any such obligation shall be extended for the time period of such delay or Rugby XV may, at its option, cancel any order or remaining part thereof without liability by giving notice of such cancellation to you.

TERM; ACCESS; REVISIONS; PARTIAL INVALIDITY

These Terms of Use are effective until revised or terminated by Rugby XV, Inc.. You may terminate your acceptance of these Terms of Use for all periods after you discontinue any further use of this Site. Rugby XV, Inc. may also terminate this Agreement at any time and may do so immediately without notice. We reserve the right to deny you access to the Site or to revise the services and products described in the Site at any time without notice. Such revisions will be effective as soon as we make them. Upon any termination of the Agreement by either you or Rugby XV, Inc., you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any rights you give Rugby XV, Inc. prior to your cessation or termination of the use of the Site shall continue unaffected.

We may at any time revise these Terms of Use. You are bound by any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the Site. These Terms of Use are effective on and were last updated on June 3, 2008. Your continued use of this Site following the posting of changes to these Terms of Use will mean that you accept those changes.

QUESTIONS AND NOTICES

Questions concerning the use of the Site should be directed to info@rugbyxvonline.com. Notices shall be sent to PO Box 90876, Pasadena CA 91109-0876 Attn: Tim Cutress, for you, to the address submitted by you or such other address as we reasonably determine is an appropriate address for you. When contacting us, please be sure to provide us with your exact e-mail address, name, address, and/or telephone number(s) in order to be sure we handle your request correctly.

GENERAL

The Agreement to these Terms of Use created by your use of the Site represents the complete agreement between us and supersedes all prior agreements, understanding, and expectations, if any. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. The invalidity of any term, condition or provision of these Terms of Use shall not affect the enforceability of those portions of these Terms of Use deemed enforceable by applicable courts of law. You may be subject to additional terms and conditions that may apply when you use or purchase certain other Rugby XV, Inc. services. In the event of any inconsistency between any additional terms and these Terms of Use, the additional terms shall govern as to their particular subject matter. The failure of Rugby XV, Inc. to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Rugby XV, Inc.'s rights with respect to such breach or any subsequent breaches. This Agreement and any additional terms and conditions on the Site, shall be governed by and construed in accordance with California law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Agreement or your use of this Site must be brought in a state or federal courts sitting in Los Angeles, California, and you consent to the exclusive personal jurisdiction of such courts. You hereby irrevocably waive any right you may have to join claims with those of others in the form of a class action or similar procedural device. Any claim arising out of, relating to or connected with these Terms of Use or your use of any part of the Site must be asserted individually. Notwithstanding anything to the contrary, Rugby XV, Inc. may seek equitable relief, including, without limitation, injunctive relief and specific performance, without the requirement of posting a bond or other security or proving money damages are insufficient, from a court of competent jurisdiction.